Shipping policy
At BELHAUZEN, every order is prepared with the same care and precision as our garments. Below you’ll find details regarding delivery timelines and shipping procedures.
Order Preparation
Orders are processed within 1–3 business days (excluding weekends and public holidays).
During collection launches or high-volume periods, preparation times may be slightly extended.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Delivery Estimates
Standard Delivery
Estimated arrival within 2–5 business days after dispatch.
Express Delivery
Estimated arrival within 1–3 business days after dispatch.
Delivery times may vary depending on destination.
Tracking
A tracking link will be emailed once your parcel leaves our studio, allowing you to follow its journey.
Areas Requiring Additional Time
Certain remote locations may require extended delivery windows. Should this apply, our client services team will inform you.
Address Accuracy
Clients are responsible for providing complete and accurate shipping information at checkout.
BELHAUZEN cannot be held liable for parcels delivered to incorrectly supplied addresses.
Delivery Delays
While we aim to meet all estimated timeframes, occasional delays may occur due to circumstances beyond our control, including courier disruptions or peak periods.
Damaged or Missing Parcels
If your order arrives damaged or has not arrived within the expected timeframe, please contact us within 48 hours at:
Our team will assist you promptly.